Legal Terms and Conditions

Last Updated: 7^th Nov 2025

Introduction: Preliminary Statement & Definitions

Welcome to SAVOT. This website, located at www.savot.au (the “Site”), is owned and operated by SAVOT The Label Pty Ltd (ABN: 44 687 388 325) (“SAVOT”, “We”, “Us”, “Our”). These Legal Terms and Conditions (“Terms”) constitute a legally binding agreement that governs your access to and use of the Site, including all content, functionality, and services offered on or through the Site, and all purchases of products (“Goods”) from SAVOT.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING AND/OR PLACING AN ORDER ON THE SAVOT WEBSITE OR THE MOBILE APP. THESE TERMS ARE IMPORTANT, INCLUDE A BINDING ARBITRATION AGREEMENT, WAIVER OF THE RIGHT TO CLASS ACTION, DISPUTE RESOLUTION (IF APPLICABLE) DISCLAIMER OF WARRANTIES, DAMAGE AND REMEDY EXCLUSIONS AND LIMITATIONS, AS SET FORTH HEREIN. IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, WHETHER IN WHOLE OR IN PART, PLEASE DO NOT USE THE SITE OR OUR MOBILE APP, OR ANY OF THE SERVICES PROVIDED ON THE SITE OR THE MOBILE APP, OR PLACE AN ORDER FROM THE SITE OR THE MOBILE APP OR OTHERWISE.

As a brand founded on the principles of sustainability and ethical production, SAVOT is committed to transparency and responsible practices throughout our supply chain. These values are integral to our identity and are reflected in our Sustainability Charter, which forms a key part of our agreement with you.

By accessing, browsing, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be legally bound by Part I of these Terms (Website Terms of Use) and our other policies, including our Privacy Policy, Delivery & Returns Policy, and Sustainability Charter, which are incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all usage of the Site.

The formation of a legally binding contract is contingent upon clear and unambiguous acceptance. While your general use of the Site constitutes acceptance of the basic Website Terms of Use, certain actions require a more explicit form of consent to create an enforceable agreement for all aspects of our relationship. Specifically, by creating a user account or by completing a purchase at checkout, you will be required to affirmatively agree to the entirety of these Terms by ticking a designated checkbox. This action, known as a “clickwrap” agreement, signifies your express and unequivocal consent to be bound by all provisions herein, including the Terms of Sale (Part II), and forms a binding contract between you and SAVOT for those specific transactions and activities. This ensures a clear record of your agreement at the most critical legal junctures, providing a higher standard of evidence of a “meeting of the minds” than agreements implied merely by use of a website.

Definitions

In these Terms, the following definitions apply:

• SAVOT, We, Us, Our: Refers to SAVOT The Label Pty Ltd (ABN: 44 687 388 325), the operator of the Site.
• You, Your: Refers to the user, visitor, or customer of the Site.
• Site: Refers to the website located at www.savot.au and all associated pages, content, and functionality.
• Goods: Refers to any products, including but not limited to clothing and accessories, offered for sale on the Site.
• Content: Refers to all material on the Site, including but not limited to text, images, logos, graphics, product photography, design, software, audio, video, software code, and trademarks.
• ACL: Refers to the Australian Consumer Law, as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
• Intellectual Property Rights: Refers to all present and future rights conferred by statute, common law, or equity in or in relation to any copyright, trademarks, designs, patents, circuit layouts, business and domain names, inventions, and other results of intellectual activity in the industrial, commercial, scientific, literary, or artistic fields.
• Personal Information: Refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, as defined in the Privacy Act 1988 (Cth).
• User-Generated Content (UGC): Refers to any content, including but not limited to reviews, comments, images, videos, and social media posts that tag or mention SAVOT or use SAVOT-designated hashtags, that you submit, post, or otherwise make available to SAVOT or on the Site.

Part I: Website Terms of Use

1. Eligibility and Acceptance

These Terms form a legally binding agreement between you and SAVOT. By using this Site, you represent and warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided your valid consent to allow any of your minor dependents to use this Site. A valid contract requires that all parties have the legal capacity to enter into it. Access to and use of the Site is provided for your personal, non-commercial use only, unless otherwise expressly agreed in writing by SAVOT.

2. Site Ownership and Intellectual Property Rights

Ownership

The Site and all of its Content are owned by or licensed to SAVOT. This Content is protected by Australian and international copyright, trademark, and other intellectual property laws. All rights, title, and interest in and to the Site and its Content are and will remain the exclusive property of SAVOT and its licensors.

Trademarks

SAVOT and its affiliated companies retain all rights regarding their trademarks, trade names, brand names, logos, and trade dress, including but not limited to the “SAVOT” name and logo. These marks are registered and/or common law trademarks of SAVOT and are protected by national and international laws and treaties. You are strictly prohibited from using any of our intellectual property in a manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SAVOT. This prohibition extends to the use of our trademarks or names in metatags, hidden text, ad keywords, or other forms of code for the purpose of gaining higher rankings from search engines, as this constitutes trademark infringement and unfair competition.

Limited License for Site Usage

SAVOT grants you a limited, non-exclusive, non-transferable, and revocable license to access and make personal, non-commercial use of the Site and its Content. This license is granted strictly for the purpose of browsing products, placing orders, and interacting with the features of the Site as intended by SAVOT. This license does not include any right to:

• Reproduce, duplicate, copy, sell, resell, or otherwise exploit the Site or its Content for any commercial purpose.
• Modify, adapt, translate, reverse engineer, create derivative works from, or publicly display any Content without our prior express written consent.
• Download or copy account information for the benefit of another merchant.
• Use any data mining, robots, or similar data gathering and extraction tools.
• Frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information of SAVOT.

Any unauthorised use of the Site or its Content automatically and immediately terminates the license granted by SAVOT. Such unauthorised use may also violate applicable laws, including copyright and trademark laws, and may give rise to a claim for damages and/or be a criminal offence.

3. User Accounts

To access certain features of the Site, such as saving order history or creating a wishlist, you may be required to create a user account. By creating an account, you agree to the following conditions:

• Responsibility: You are solely responsible for maintaining the confidentiality and security of your account details, including your password. You are liable for all activities that occur under your account, whether authorised by you or not. You agree to notify SAVOT immediately of any unauthorised use of your account or any other breach of security.
• Accurate Information: You warrant that all personal information you provide to us during the registration process and at all other times is true, accurate, current, and complete. You agree to promptly update your account information if it changes. Providing false, misleading, or outdated information constitutes a serious breach of these Terms.
• SAVOT’s Rights: We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Site at our sole discretion if we have reasonable grounds to suspect that you have violated these Terms, engaged in illegal or fraudulent activity, or if your conduct is deemed harmful to our brand, reputation, or other users.

4. Appropriate, Ethical, and Legally Compliant Use

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by any third party. Prohibited conduct includes, but is not limited to:

• Transmitting any worms, viruses, trojans, or any code of a destructive or malicious nature.
• Using our Goods for any illegal or unauthorised purpose, or violating any laws in your jurisdiction (including but not limited to copyright and consumer laws).
• Harassing, abusing, intimidating, defaming, or violating the legal rights (such as rights of privacy and publicity) of other users or third parties.
• Interfering with or disrupting the Site’s networks, servers, or security features, or disobeying any requirements, procedures, policies, or regulations of networks connected to the Site.
• Attempting to gain unauthorised access to any portion or feature of the Site, any other systems or networks connected to the Site, or to any other user’s account.

5. User-Generated Content (UGC)

SAVOT encourages user engagement through reviews, comments, and social media interactions. Any content you submit, post, or make available to us, including by using a specific hashtag (e.g., #SAVOTDesign, #SAVOTStyle, #SAVOTAdventures, #MySAVOTLook, #SAVOTSustainablefashion, #SAVOTEthicalfashion, #SAVOTSslowfashion) in response to a campaign, is considered User-Generated Content (“UGC”). The use of UGC presents a complex legal landscape, carrying potential risks beyond simple copyright, including defamation, privacy breaches, and consumer law violations. For instance, publishing a user’s defamatory review could expose SAVOT to liability as the publisher, and selectively curating reviews by hiding negative feedback could be deemed misleading conduct under the ACL. Therefore, this clause is structured as a comprehensive framework to manage these risks.

By submitting UGC, you agree to the following legally binding terms:

• Grant of License: You grant SAVOT a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable, and sub-licensable license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your UGC in any and all media or distribution methods (now known or later developed) and for any purpose, including but not limited to marketing, advertising, and promotional activities, without any compensation, notice, or attribution to you.
• User Warranties: You represent and warrant on a continuing basis that:
  • You are the sole author and owner of all Intellectual Property Rights in the UGC.
  • The UGC is wholly original and does not infringe upon the copyright, trademark, patent, trade secret, privacy, publicity, or any other legal or moral rights of any third party.
  • You have obtained valid and effective consent from any person identifiable in the UGC (or from their parent/guardian if they are a minor) to be included and for the UGC to be used by SAVOT in accordance with these Terms.
  • The UGC is not and could not be reasonably considered to be defamatory, libellous, obscene, threatening, harassing, hateful, or otherwise unlawful or objectionable.
• Moral Rights Consent: You voluntarily and unconditionally consent to all acts or omissions by SAVOT or its licensees in relation to your UGC which may otherwise constitute an infringement of your moral rights under the Copyright Act 1968 (Cth). Moral rights are personal rights of creators, separate from copyright, that include the right of attribution and the right of integrity (to object to derogatory treatment of a work). This consent is a specific and necessary requirement under Australian law that allows us to use the UGC without attributing it to you and to edit, crop, or alter it as we see fit for marketing and other commercial purposes, which might otherwise be a breach of your right of integrity.
• Indemnity: You agree to indemnify, defend, and hold harmless SAVOT and its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising from or in connection with a breach of your warranties under this clause.
• SAVOT’s Rights: SAVOT is under no obligation to use or display your UGC and reserves the right, in its absolute discretion, to remove, screen, or edit any UGC posted on the Site or its other channels at any time and for any reason without notice.

6. Links to Other Websites & Social Media

The Site may contain links to websites and social media platforms operated by third parties. These links are provided for your convenience only and do not signify an endorsement of the third party or its content.

• Disclaimer: SAVOT does not control, endorse, or assume any responsibility for the content, privacy policies, or practices of any third-party sites. The inclusion of any link does not imply an association, sponsorship, or affiliation with the linked site.
• User Risk: Your access to and use of such third-party sites is entirely at your own risk. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. We strongly encourage you to review the terms and conditions and privacy policies of any third-party site you visit before engaging in any transaction.

Part II: Terms of Sale

7. Product Information, Availability, and Disclaimer

SAVOT exercises all reasonable care to ensure that the details, descriptions, and images of our Goods appearing on the Site are accurate and up-to-date. However, to the extent permitted by law, we do not warrant that product descriptions, colours, or other Content on the Site are completely accurate, reliable, current, or error-free. The appearance of colours may vary depending on your monitor and device settings. Further information regarding the sustainable materials and ethical manufacturing processes of our Goods can be found in our Sustainability Charter.

All Goods are subject to availability. We reserve the right, at our sole discretion, to limit the quantities of any Goods offered, to discontinue any product at any time, and to change product descriptions and pricing without prior notice. All our products are intended for their specified purpose and must be cared for in accordance with any instructions provided. All products comply with appropriate Australian safety regulations.

8. Pricing and Payment

• Currency: All prices displayed on the Site are in Australian Dollars (AUD).
• Goods and Services Tax (GST): In compliance with the ACL, all prices displayed to consumers are the total price and are inclusive of the 10% Australian Goods and Services Tax (GST). The total price you see is the total price you pay, exclusive of any applicable delivery charges which will be added at checkout. Your tax invoice, provided upon purchase, will clearly show the GST component of the total price for your records.
• Price Changes: Prices for our Goods are subject to change without notice. The price charged for an order will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
• Payment: Full payment for Goods and any applicable delivery charges is required at the time of placing your order. We accept payment via major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as displayed at checkout.
• Payment Security: We utilise a secure, third-party payment gateway that is compliant with the Payment Card Industry Data Security Standard (PCI DSS) to process transactions. Your payment details are encrypted and handled in accordance with our Privacy Policy and industry security standards. SAVOT does not store your full credit card details.

9. Orders

• Order as an Offer: When you place an order through our Site by completing the checkout process, you are making a formal offer to purchase the selected Goods subject to these Terms. The display of goods on our website constitutes an “invitation to treat,” not a binding offer to sell.
• Order Confirmation: After you place an order, you will receive an automated email confirming receipt of your order. This email is a confirmation that we have received your offer and does not constitute acceptance of that offer.
• Acceptance and Contract Formation: A legally binding contract for the sale of Goods between you and SAVOT is formed only when we have processed your payment, dispatched the Goods to your nominated address, and sent you a shipping confirmation email containing a tracking number. This specific timing protects both parties, as it defines the precise moment of legal commitment and ensures a contract is not formed until stock is confirmed and the goods are on their way.
• Right to Refuse or Cancel Orders: We reserve the right to refuse, reject, or cancel any order at our sole discretion at any time prior to dispatch. This may occur for reasons including, but not limited to, the unavailability of a product, an error in the pricing or product description on our Site, an inability to process your payment, or if we suspect fraudulent, unauthorised, or illegal activity. If we cancel your order after your payment has been processed, we will issue a full refund to your original payment method.

10. Promotions and Discount Codes

From time to time, SAVOT may offer promotions, discount codes, or special offers (“Promotions”).

• Specific Terms: All such Promotions are subject to the specific terms and conditions provided with the Promotion, in addition to these general Terms. In the event of a conflict, the specific terms of the Promotion will prevail.
• General Conditions: Unless otherwise stated in the specific terms of the Promotion, promotional offers and discount codes are:
  • Valid for a limited, specified time only.
  • Not redeemable for cash, credit, or a prior purchase.
  • Limited to one use per customer or household.
  • Not valid in conjunction with any other offer or on sale items.
  • Subject to stock availability.
• Right to Terminate: SAVOT reserves the right to modify, suspend, or terminate any Promotion at any time without notice for any reason, including in the case of technical errors or unforeseen circumstances.

Part III: Consumer Rights, Delivery, and Returns

11. Australian Consumer Law (ACL) Guarantees

SAVOT acknowledges and adheres to its obligations under the Australian Consumer Law. Our Goods come with guarantees that cannot be excluded under the ACL. These consumer guarantees are automatic, apply regardless of any other warranty we provide, and cannot be excluded, restricted, or modified by these Terms. The following statement is provided in compliance with the law:

“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

These rights ensure that the products you purchase from us meet a minimum level of quality and performance. The table below provides a simplified summary of your key rights under these consumer guarantees.

Consumer Guarantee	What This Means for Your SAVOT Purchase
Acceptable Quality	Your item must be safe, durable, free from defects, and look acceptable for its type and price.
Fit for a Particular Purpose	If you told us you needed an item for a specific purpose and relied on our skill or judgment, it must be suitable for that purpose.
Match Description	The item you receive must match the description, images, and information provided on our website or in advertising.
Match Sample/Model	If you purchased based on a sample, the item must match that sample in quality, state, and condition.
Express Warranties	We will honour any extra promises or representations we make about our products (e.g., “guaranteed 100% organic cotton”).
Clear Title	When you buy the item, you gain full and clear ownership, and no one else has a legal claim to it.

12. Returns, Refunds, and Exchanges

Our procedures for returns, refunds, and exchanges are detailed in our Delivery & Returns Policy, which is incorporated into and forms part of these Terms. It is important to distinguish between your statutory rights under the ACL and our separate change-of-mind returns policy.

Returns for Faulty Goods (Your ACL Rights)

If you believe a product is faulty, of unacceptable quality, or fails to meet a consumer guarantee, please contact our client service team immediately to arrange an assessment.

• For a major failure (e.g., the item is unsafe, substantially unfit for its purpose, or significantly different from its description), you have the right to choose between a refund, a replacement of an identical or similar-value item, or to keep the item and be compensated for the drop in its value.
• For a minor failure, we reserve the right under the ACL to choose whether to offer a repair within a reasonable time, a replacement, or a refund.

Returns for Change of Mind

Our change-of-mind policy is offered as a gesture of goodwill and does not limit or affect your statutory rights under the ACL. We accept returns for change of mind provided the following conditions are strictly met:

• The return must be initiated within 14 days of the date you received the Goods.
• The item must be in its original, saleable condition: unworn, unwashed, and free from any marks or odours.
• All original SAVOT product tags must be attached and untampered with. Any garments or products with removed or re-attached tags will not be eligible for a return, refund, or exchange under this policy.

For full procedural details, including how to initiate a return and any applicable costs, please refer to the comprehensive Returns, Refunds, and Exchanges policy page on our website.

13. Title and Risk

• Risk: The risk of loss of or damage to the Goods passes to you upon delivery of the Goods to the address you specified in your order. Delivery is deemed to have occurred when the courier service records the item as delivered.
• Title: Legal ownership (title) of the Goods will not pass to you until we have received payment in full for the Goods, including any applicable delivery charges. Until title passes, SAVOT retains full legal and beneficial ownership of the Goods.

Part IV: General Legal Provisions

14. Disclaimer of Warranties

You expressly agree that your use of, or inability to use, the Site is at your sole risk. The Site and all Content, products, and services delivered to you through the Site are (except as expressly stated by us and subject to your rights under the ACL) provided on an “as is” and “as available” basis. To the maximum extent permitted by law, SAVOT makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, Content, or Goods included on this Site, other than those warranties and guarantees that cannot be excluded under the ACL. This disclaimer does not attempt to exclude, restrict, or modify any of your non-excludable statutory rights under the ACL.

15. Limitation of Liability & Indemnity

A business’s ability to limit its liability is strictly governed by the ACL, which prohibits the exclusion of fundamental consumer guarantees. An overly broad limitation clause that attempts to override these non-excludable rights is legally void and unenforceable in Australia. Therefore, our liability is limited only to the extent the law permits, after fully acknowledging your non-excludable statutory rights.

Limitation of Liability

Nothing in these Terms is intended to exclude, restrict, or modify any rights that you have under the ACL which cannot be lawfully excluded, restricted, or modified. Subject to your non-excludable rights, and to the fullest extent permitted by law, SAVOT’s liability for any breach of a term or condition of these Terms is limited, at our option, to:

• In the case of Goods: the replacement of the Goods, the supply of equivalent Goods, the repair of the Goods, or the payment of the cost of replacing or repairing the Goods or acquiring equivalent Goods.
• In the case of services: the supplying of the services again, or the payment of the cost of having the services supplied again.

Subject to the foregoing, we exclude all liability for any indirect, incidental, special, or consequential loss or damage (including loss of profit, revenue, or opportunity) arising out of or in connection with your use of the Site or the purchase of Goods.

Indemnity

You agree to indemnify, defend, and hold harmless SAVOT, its directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your use of the Site in violation of any law or the rights of a third party, or your submission of UGC that infringes upon third-party rights.

16. Privacy Policy

SAVOT is committed to protecting your privacy and handling your Personal Information responsibly. We collect, use, store, and disclose your Personal Information in accordance with our Privacy Policy, which is available on the Site. Our Privacy Policy details how we handle your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and it forms an integral part of these Terms.

17. Applicable Law and Jurisdiction

These Terms and any contract for the sale of Goods shall be governed by and construed in accordance with the laws of the State of Queensland, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts located in Brisbane, Queensland, and any courts which may hear appeals from those courts, for the resolution of any legal disputes arising out of or relating to these Terms or your use of the Site. The choice of an exclusive jurisdiction provides certainty and prevents legal action from being initiated in other, potentially less convenient, forums.

18. Dispute Resolution

We are committed to resolving any disputes efficiently and amicably. Should a dispute arise from these Terms or a transaction with us, you agree to follow this tiered resolution process before commencing any court proceedings:

1. Good Faith Negotiation: The party claiming a dispute must provide written notice to the other party detailing the nature of the dispute. The parties must then attempt to resolve the dispute through direct, good faith negotiation for a period of at least 21 days from the date of the notice.
2. Mediation: If the dispute cannot be resolved through negotiation within the 21-day period, either party may refer the dispute to mediation. The mediation will be conducted by a single mediator accredited by the Australian National Mediator Accreditation System (NMAS) and mutually agreed upon by both parties. If the parties cannot agree on a mediator within 14 days, a mediator will be appointed by the President of the Queensland Law Society. The costs of the mediator will be shared equally between the parties.
3. Legal Proceedings: No party may commence court proceedings relating to the dispute until this process has been complied with, except where a party seeks urgent interlocutory relief (e.g., an injunction to prevent intellectual property infringement). Any legal proceedings that are commenced must be initiated in the courts of Brisbane, Queensland, in accordance with Clause 17.

Despite the existence of a dispute, each party must continue to perform its obligations under these Terms that are not affected by the dispute.

19. General Provisions

• Changes to These Terms and Conditions: SAVOT reserves the right to amend these Terms at any time. Any amendments will be effective immediately upon being posted on the Site. Your continued use of the Site following such amendments will represent an agreement by you to be bound by the Terms as amended. We will notify registered account holders of any material changes via email where practicable.
• Severability: If any provision of these Terms is found to be void, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions. The remainder of the Terms will continue in full force and effect.
• Entire Agreement: These Terms, together with our Privacy Policy, Delivery & Returns Policy, Sustainability Charter, and any other policies referenced herein, constitute the entire agreement between you and SAVOT concerning your use of the Site and the purchase of Goods, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.
• Waiver: No waiver by SAVOT of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of SAVOT to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Contact Us

If you have any questions relating to these Terms and Conditions or our Site, you may contact us at:

Email: [email protected]

Postal Address:

Savot Client Service Center

PO Box 1001

Coorparoo DC, QLD 4151

Australia

Returns PolicyUSEFUL LINKS

Privacy Policy

Returns Policy